Mass Transit

Our humanised chatbot solution provides distinctive functions to improve users’ experience such as showing empathy in the conversation and reminding users to re-involve in the conversation when chatbot stands idle.

Our customisable solution performs integrated functions with applications and provides different values to target your customers based on their needs and preferences.

By letting bots manage the majority of common requests, your agents will deal with fewer calls. That helps you keep commuter satisfaction high and your costs in check.